Terms & Conditions

1. Introduction

Welcome to AUCH. By accessing our website or booking services through us, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Bookings & Payments

All bookings are subject to availability and must be confirmed via email. A deposit or full payment may be required at the time of booking. Payment methods and deadlines will be specified during the booking process.

3. Cancellation & Refund Policy

Cancellations must be made in writing. Refund eligibility will depend on the timing of the cancellation:

• Cancellations made more than 30 days in advance may be eligible for a full refund.

• Cancellations within 30 days may result in a partial or no refund.
  Please refer to the specific cancellation terms provided during booking.

4. Liability

AUCH shall not be held responsible for any loss, damage, injury, or delay caused by events outside our reasonable control. Guests are responsible for their own belongings and safety during their stay.

5. Guest Conduct

Guests are expected to behave respectfully and responsibly. Any damage caused to the property may be charged to the guest. AUCH reserves the right to terminate a stay without refund for unacceptable behavior.

6. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

7. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes are made constitutes acceptance of the new terms.

8. Contact Us

For any questions or concerns regarding these terms, please contact us at:
📧 contact@auchestate.com